Respected Citizen, During Ramadan our time for taking calls is 9 am to 3:30 pm Monday to Thursday (1:00pm to 1:30pm break time) and 9 am to 1 pm on Friday. For lodging complaints and queries, the SDMS portal (https://sdms.secp.gov.pk/~sdmsadmn) should be your first choice. Alternatively you may write to us at complaints@secp.gov.pk and queries@secp.gov.pk